Expedia Tourism Qatar is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (expediatourismqatar.com) or engage with our services. By accessing or using our site and services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, postal address, email address, phone number.
Booking and Travel Preferences: Destination, travel dates, number of travelers, accommodation preferences, special requests, passport or visa information (as required).
Payment Information: Credit/debit card or other payment details needed to process payments.
Account Information: Username, password, profile data (if you create an account).
Communications and Support: Messages, inquiries, customer service interactions, feedback.
Website Usage Data: IP address, browser type, device type, operating system, referring URLs, pages visited, time spent, cookies and similar tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
To process and manage bookings, reservations, and payments.
To respond to your inquiries, requests, and provide customer support.
To send updates, confirmations, and notifications about your travel itinerary.
To customize your travel experience and offer personalized services.
To send promotional materials, marketing offers, and newsletters (if you’ve consented to receive them).
To improve our website, services, and user experience through monitoring, analytics, and feedback.
To comply with legal obligations (e.g., immigration, tax or regulatory requirements).
3. Sharing Your Information
We may share your personal information with:
Service Providers and Partners: including hotels, airlines, tour operators, transport companies, and other vendors necessary to fulfill travel arrangements.
Payment Processors: to securely process payments.
Third-Party Marketing or Analytics Providers: to help us with marketing campaigns, data analytics, or improvements.
Legal Authorities: if required by law, or to protect our legal rights.
We will ensure that any third parties we share data with are bound to protect your data and use it only for the purposes we specify.
4. Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to collect usage information, store your preferences, and help you navigate our site.
Cookies may be “session cookies” (which expire when you close your browser) or “persistent cookies” (which remain for a set duration).
You may disable cookies through your browser settings, but doing so may affect certain features of the website.
5. Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
These measures may include encryption, secure servers, access controls, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We only retain your personal information for as long as necessary to fulfill the purposes for which it was collected (e.g., for bookings, customer support, legal compliance).
After that, data may be anonymized or deleted securely.
7. Your Rights
Depending on your location and applicable law, you may have the following rights:
The right to access the personal information we hold about you.
The right to correct or update your information.
The right to request deletion of your data (subject to legal or operational constraints).
The right to object to or restrict certain processing of your data.
The right to withdraw consent for marketing communications.
To exercise any of these rights, please contact us using the details below.
8. Children
Our services are not directed to children under the age of 18. We do not knowingly collect personal data from minors without parental consent.
If you believe we have collected data from a child without proper authorization, please contact us so we can delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the “Effective Date” at the top.
We will notify you of significant changes by posting a notice on our website or via email (if you have subscribed) prior to the change becoming effective.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
